Effective date: 05/02/2026

These Terms and Conditions apply to your use of The Purple Cow Network website, any member areas, online services, event bookings, and any related products or services we provide (together, the Services). By accessing or using the Services, you agree to these Terms and Conditions.

If you do not agree, please do not use the Services.

1. About us

The Purple Cow Network (we, us, our) provides a members business network that includes networking events, workshops, member communications, and a business directory.

Our contact details are listed on our website. If you need to reach us about these Terms and Conditions, please use the contact details shown on the website.

2. Who may use the Services

You may use the Services if:

1. You are at least 18 years old.

2. You can legally enter into a contract.

3. You comply with these Terms and Conditions.

4. Where membership is required, you are a current member in good standing.

If you use the Services on behalf of a business, you confirm that you have authority to bind that business to these Terms and Conditions.

3. Your account and security

Some areas of the Services may require an account.

You are responsible for:

1. Keeping your login details confidential.

2. All activity that happens under your account.

3. Telling us promptly if you believe your account has been compromised.

We may suspend access where we reasonably believe account security is at risk.

4. Membership

Membership provides access to member benefits which may include events, member only content, and directory features. Membership benefits may vary by plan or by availability.

We may refuse an application, or decline to renew membership, where we reasonably believe doing so is necessary to protect the network, our members, our staff, or our venues, or where your conduct is inconsistent with these Terms and Conditions.

5. Fees, payments, renewals

If you purchase membership or tickets, you agree to pay the fees shown at checkout or otherwise agreed with us.

You are responsible for:

1. Providing accurate billing information.

2. Any taxes that apply.

3. Keeping payment details up to date where your plan renews.

If a payment fails, we may suspend access until payment is received.

6. Events, venues, and attendance

We run events at various venues. Event details may change where reasonably necessary, for example due to venue availability, speaker availability, or operational issues.

By attending an event you agree that:

1. You will follow venue rules and any reasonable instructions from staff.

2. You will behave in a professional, respectful way.

3. You are responsible for your own travel, parking, and personal belongings.

4. You will take reasonable care for your own health and safety.

We may refuse entry or require you to leave an event if your behaviour is disruptive, unsafe, or inappropriate. In such cases, refunds are not guaranteed.

7. Cancellations and refunds

Event tickets and membership payments may be subject to specific cancellation and refund terms that are shown at the point of purchase. If a specific policy is shown at purchase, that policy applies.

Where we cancel an event, we will offer one of the following, depending on the circumstances:

1. A replacement date.

2. Credit towards a future event.

3. A refund of the ticket price paid.

We are not responsible for costs you incur relating to travel, accommodation, or loss of business.

8. Network conduct and acceptable use

We want the network to be trusted and useful. You agree not to use the Services to:

1. Harass, bully, threaten, defame, or discriminate.

2. Misrepresent who you are or who you represent.

3. Share false or misleading information about other members, venues, or the network.

4. Send unsolicited bulk messages, or use the directory for spamming.

5. Upload or share content that infringes someone else’s rights.

6. Introduce malware, attempt unauthorised access, or interfere with the Services.

We may remove content, restrict features, suspend accounts, or terminate membership where we reasonably believe there has been a breach.

9. Directory and introductions

If the Services include a member directory or introductions, you agree that:

1. Directory information is provided for networking within the community, not for cold marketing.

2. You will use other members’ details responsibly and in line with data protection laws.

3. You will not copy, scrape, export, or sell directory data, or use it to build or support a competing network.

We may limit access or take action if we detect misuse.

10. Member content and permissions

You may be able to submit content, such as profile details, posts, images, or testimonials.

You confirm that:

1. You have the right to share the content.

2. The content is accurate to the best of your knowledge.

3. The content does not infringe third party rights.

By submitting content, you grant us a non exclusive, worldwide, royalty free licence to use, reproduce, display, and share that content for the purpose of operating and promoting the network and its Services, including on our website and social channels. You can ask us to remove specific content, and we will consider the request reasonably, but some content may remain necessary for legitimate operational reasons, such as records of purchases or compliance.

11. Photos and recordings at events

We may take photos or recordings at events for marketing and community purposes.

If you do not want to appear in photos or recordings, please tell a member of staff at the event. We will take reasonable steps to respect your request, but we cannot guarantee you will never appear incidentally in crowd or background footage.

12. Intellectual property

All intellectual property in the Services, including branding, logos, design, text, and materials, belongs to us or our licensors. You may not copy, reproduce, or create derivative works from our materials without written permission, except where allowed by law.

13. Third party links and services

The Services may link to third party websites or services, including venues and social platforms. We do not control them and are not responsible for their content, security, or availability. Your use of third party services is at your own risk and subject to their terms.

14. Privacy and data protection

We process personal data in line with our Privacy Policy. Please read the Privacy Policy on our website for details about what we collect, how we use it, and your rights.

Where you provide third party personal details to us, for example to introduce a contact, you confirm you have permission to share those details.

15. Marketing communications

We may contact you about membership, events, and network updates. Where required by law, we will ask for consent. You can opt out of marketing messages at any time by using the unsubscribe option in emails or by contacting us via the website.

Service messages, such as booking confirmations and important account notices, may still be sent.

16. Disclaimers

The network is designed to support connections and opportunities, but we do not guarantee outcomes. Any business decisions you make based on conversations, directory listings, or introductions are your responsibility.

We do not endorse, verify, or guarantee the services of members, speakers, partners, or venues. You should carry out your own checks before engaging someone commercially.

17. Limitation of liability

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud.

Subject to the above, we are not liable for:

1. Loss of profits, loss of business, loss of opportunity, or indirect losses.

2. Issues caused by events outside our reasonable control.

3. Any third party services, including venues, payment providers, or linked sites.

Where we are liable to you, our total liability is limited to the amount you paid to us for the relevant membership period or the relevant event ticket, whichever relates to the claim.

18. Indemnity

If you breach these Terms and Conditions, misuse the Services, or infringe someone else’s rights, you agree to compensate us for reasonable losses, costs, and expenses that result, including reasonable legal costs.

19. Suspension and termination

You may stop using the Services at any time.

We may suspend or terminate your account or membership immediately where we reasonably believe:

1. You have breached these Terms and Conditions.

2. Your conduct puts others at risk, or damages the network.

3. Continued access creates legal or operational risk.

If we terminate for breach, refunds are not guaranteed.

20. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time. We will post the updated version on our website and update the effective date. If changes are significant, we may also provide additional notice.

Your continued use of the Services after the effective date means you accept the updated terms.

21. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Contact

If you have questions about these Terms and Conditions, please contact us using the contact details shown on our website.